Onlineskincarestore.com "Expert skincare professionals assist you with your skincare goals!"
We started our business in 2004 with a simple goal;to provide the highest quality aesthetic products. We are highly experienced skincare experts and recommend unique products because we have experience using them on our own aesthetic clients. Call us if you have any questions and let our trained staff help you decide. Our experienced staff has helped thousands of happy clients both in our clinical location as well as on our online marketplace. Send us an email with any skincare questions that you might have and we will get back to you within 24 hours. Its like having your own aesthetician 24 hours a day!
Shipping What it Means When Your Order is "ON HOLD"
So, you've ordered from us, and you've checked your order-status to see that what you've ordered is "ON HOLD." What this means, is that the product you've ordered is temporarily on back-order in our inventory. 99% of our inventory ships within 1 business day, but occasionally, we may take longer to fill your order. Rarely, does an order take longer than 3 business days to ship. If you would like, you may always write us an email at contactus@onlineskincarestore.com inquire about your order. We respond to every email written to us.
Back-Ordered Products
If a product is back-ordered and the remainder of the order will be sent in a separate package, your credit card will be charged for the entirety of the order. If your order is delivered to you in two shipments because of a back-ordered product, the shipping on your second order will be free. To have a partial order shipped, you must make a request via email. In some cases, where there a customer has ordered many products, Onlineskincarestore.com reserves the right to ship a partial order. Hawaii and Alaska Customers residing in Alaska and Hawaii can now choose UPS Ground as their shipping choice.
Sales Tax
We are required by law to collect sales tax for deliveries to customers in California State.
Shipping Options
Please allow 3-6 business days for delivery with UPS Ground. Deliveries to locations close to Los Angeles will take fewer than three days. You should be provided with a tracking number, via email, after your order has been shipped and your credit card has been charged. Please refer to this number and the shipping carrier of your choice for problems regarding your shipment. Your Order Orders are filled Monday through Friday 9am-5pm. Orders placed after 1pm will be filled the following day. Orders placed on the weekend, or on Holidays, will be filled on Monday.
