All merchandise purchased from Skincarestore.com may be returned or exchanged within 10 days, unused and in original condition, for a refund (this excludes shipping charges). If your product has been used, or if your product has been returned without its original packaging, we cannot issue a refund. Receiving the Wrong Product In the rare event that you have received the wrong product from us, or you believe you have received something in error, please notify us immediately, and we will do our best to rectify the situation. In most cases, we will send a UPS driver to your house or office to retrieve the package at our expense. To do that, please email us for our shipping address, and be sure to
package your product carefully.
General Customer Service Info: contactus@onlineskincarestore.com
